New Orleans Medical Center Case Study
Improving Surgery Program Operational Effectiveness
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As part of a consulting engage-
ment focused on surgery program operational effectiveness, SMI Group's consultant assisted this New Orleans hospital in identifying and implementing nearly $1.4 million in savings related to sterile processing and materials management.
The consultant formed and facilitated three rapid redesign teams to focus on improvements in instrumentation, preference cards/case cart development and supply management.
The plan included:
- standardizing instrument sets and streamlining the instrument management process
- developing a case cart system, consolidating supplies into one central area
- identifying and eliminating "no move" supplies.
A staffing and operational analysis of the sterile processing area concluded that the bulk of the processing occurred from 10am to 6pm; however, there was a shortage of staff during that timeframe. As a result of the analysis, the staffing hours were reconfigured to meet the high demand for instrument processing during that time period.
RESULT: Reduced turnaround time and improved efficiency and physician satisfaction.